Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Floxo("we", "us", "our") collects, uses, and protects your information when you use our website and SMM panel services.

Information we collect

  • Account information — name and email address when you register.
  • Order & wallet data — services ordered, links submitted, wallet balance, transaction history, and payment references. Payment card details are processed by third-party providers and are not stored on our servers.
  • Usage data — pages visited and technical data such as browser type and IP address for security and analytics.
  • Communications — messages you send through our contact form or support tickets.

How we use your information

  • To create and manage your account and wallet
  • To process orders and deliver SMM services
  • To send transactional emails (order updates, deposit confirmations, security alerts)
  • To respond to support requests and improve our service
  • To prevent fraud, abuse, and enforce our terms

Cookies & sessions

We use essential HttpOnly cookies to keep you signed in and protect your session. Theme preference may be stored in your browser's local storage. Disabling essential cookies may limit site functionality.

Third-party services

We may share limited data with trusted processors who help us operate the panel, including payment processors, upstream SMM providers, email delivery services, and analytics tools. These parties process data only as needed to provide their services and are bound by their own privacy policies.

Data retention

We retain account, order, and transaction records for as long as your account is active and as required for legal, tax, and accounting purposes. You may request account deletion by contacting us; some records may be retained where the law requires.

Your rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you, or to object to certain processing. To exercise these rights, please contact us.

Children

Our service is not directed at children under 18. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, email us at contact@floxo.co or use the contact form.